FAQs

Yes. To rent a Storage Unit, customers must have legal capacity and therefore be legally recognized as an adult. In New Zealand, this is limited to persons 18 years and over.

Payment of rental fees is via Bank Transfer (Automatic Payment/Direct Credit).

There are items/materials which may not be stored on our premises due to legal/safety/hygiene reasons. These include liquids, flammable substances/combustibles, explosive, radioactive or toxic materials, munitions and perishables (organic materials). Our Terms and Conditions also prohibit the storage of items that are either; irreplaceable or exceeding a dollar value of $NZD2000.00 in aggregate, unless specifically itemized on the Storer's personal contents insurance policy. Illegal or unlawfully acquired items are prohibited. Please contact us if you have any questions regarding a specific item.

All contracts have a notice period of three business days to the end of the rental period/billing cycle.

We pride ourselves on being responsive to client needs and flexible where it counts. That means you have the flexibility to store for as little as one week, or for longer term as required.

None of our Storage Units have lights or electricity inside them. Our Sheds do have power and lighting.

Yes. Please advise our office via email when your Unit is cleaned and ready for inspection. On your departure, please take all of your belongings, and remove your lock.